Secure Payment Policy
Effective Date: December 14, 2024
At Jewel Beach Resort, your security and privacy are our top priorities. We are committed to providing a safe and secure environment for all online transactions made through our website (www.jewelbeachresort.com.ph). This Secure Payment Policy outlines the measures we take to protect your payment information and the responsibilities of both parties.
1. Payment Methods
We accept the following secure payment methods:
• Credit and Debit Cards (e.g., Visa, Mastercard)
• Online Bank Transfers
• E-wallets (e.g., GCash, PayMaya)
2. Secure Transactions
All transactions made through our website are encrypted using Secure Socket Layer (SSL) technology to protect your personal and payment information. This ensures that your data is transmitted securely and cannot be accessed by unauthorized parties.
3. Data Privacy
Your payment details, including card numbers and bank information, are never stored on our servers. Instead, we work with reputable third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure the highest level of security.
4. Confirmation of Payments
• Once your payment is successfully processed, you will receive an email confirmation with your booking details and payment receipt.
• If you do not receive a confirmation email within 24 hours, please contact our customer support team immediately.
5. Fraud Prevention
• We use advanced fraud detection systems to monitor and verify all transactions.
• In case of any suspicious activity, we may request additional verification to protect your account and payment.
6. Refunds and Cancellations
Refunds are subject to our Cancellation Policy, which outlines the conditions under which refunds can be processed. Approved refunds will be issued back to the original payment method within 7-14 business days, depending on your bank or payment provider.
7. Your Responsibilities
To ensure secure transactions, we recommend:
• Using a secure and private internet connection when making payments.
• Keeping your payment details confidential and avoiding sharing them with unauthorized parties.
• Notifying us immediately if you suspect unauthorized activity on your account.
8. Limitations of Liability
While we take all reasonable measures to secure your payment information, Jewel Beach Resort shall not be held liable for any damages or losses resulting from unauthorized access to your data caused by factors beyond our control (e.g., user negligence or third-party breaches).
9. Contact Us
If you have any questions or concerns regarding your payment or encounter any issues during the transaction process, please contact us:
📧 Email: customersupport@jewelbeachresort.com.ph
📞 Phone: +639081812019
By making a payment on our website, you agree to the terms outlined in this Secure Payment Policy. Jewel Beach Resort reserves the right to update this policy at any time to ensure continued compliance with security standards and practices.
Thank you for trusting us with your secure online bookings. 🌴✨